FREE SHIPPING IS FOR CONTIGUOUS US CUSTOMERS ONLY.
If your shipping address is outside the contiguous US, please choose your shipping carrier.
ShopCoverlay reserves the right to cancel any order for any
reason. The customer will be notified of any canceled order via email.
Shipping Exceptions
ShopCoverlay is NOT RESPONSIBLE for package delays due to severe weather, natural disasters, etc. Our responsibility stops when the package is delivered to the shipping carrier (USPS, FedEx and/or UPS). Upon receipt of your package it is responsibility of the carrier to deliver your package in a timely manner. For FedEx Service Alerts please click here.
DO NOT accept any package that appears to have been tampered or opened
or damaged. Keep your packing slip and container it was shipped in for
possible inspection. If this does occur, please notify us immediately at support@shopcoverlay.com
Shipping methods are subject to change without notice!
International Shipping
International buyers are responsible for import duties, taxes, and
charges. These charges are determined by your countries customs office
and are your responsibility. We have put into place a shipping method
for international shipping that is fair and cost effective for both
parties. We accurately fill out customs forms. We do not mark items as
(gifts) or use inaccurate values. USPS international shipping can take
up to 6 weeks to arrive. Customs procedures can cause delays in shipping
time and we are not responsible for those delays.
Return Policy
If you are not completely satisfied with the product purchased:
Products must be returned within thirty (30) days of date received for the full
credit of item(s) purchased (shipping fees are non-refundable). Item(s) must be in brand new condition upon return.
You must obtain an RMA Number (Return Authorization) before sending
products back for credit. This Number must accompany the product for
proper credits to be applied without delay. All products must be
"unused" and sent back in its original package, and must be insured with
signature confirmation for the shipment at customer's expense. A
restocking fee of 20% may be deducted.
DO NOT accept any package that appears to have been tampered or opened
or damaged. Keep your original packing for possible inspection.
If this problem does occur, please start the return process through our website by clicking here.
ShopCoverlay Warranty honors the Manufacturer
warranties & will abide by the said manufacturer requirements to
have products serviced for warranty. There are products distributed from
Mechanics Tools and Bits that need to be sent for service directly to
the manufacturer of said products in order to avoid terminating said
warranty. You are responsible for all shipping fees to and from in the
warranty process.